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Target date for ‘gateway to haven’ of crime victims

May 21, 2014

VICTIMS of crime in Staffordshire are getting closer to passing through a “single gateway” where support will not depend on the police.

A time frame for April next year has been earmarked for the changeover and will come in the shape of one joined-up agency rather than a fragmented system involving dozens of help groups.

Now crime victims and witnesses are being asked to shape the revolutionary rethink.

I’m spearheading a pioneering project by the county’s Office of the Police and Crime Commissioner – designed to put “vulnerable people first”.

By bringing services together we will improve victim care by sharing resources and expertise and deliver better value by spending money more wisely.

It’s crucial that we understand the views of both victims and witnesses and also fully understand what services are currently offered by support organisations.

Putting the victim first in every aspect of what is done is at the heart of our strategy and I’m confident the improvements will result in better, more sensitive and more tailored services.

As deputy police and crime commissioner I’m overseeing the review and reform of services so that victims and witnesses are supported in ways that recognise their individual circumstances and needs better than they are at the moment.

Feedback from this important survey will be channelled into work that is already underway through new investment and better systems to see all victims of any crime in Staffordshire gets support. Putting the victim first is our top priority.

By April 2015, all victims will have the single gateway where one joined-up agency, not the police, will take on the responsibility for providing a clearly mapped out support route for victims of crime.

Consultation with individuals and support organisations is underway and will run until the end of the month. It will only take minutes for victims and witnesses, along with other members of the public, to give their views in an online survey.

Anyone who would like to part is urged to head online to http://goo.gl/k0E2gU or, to get a paper copy, email heather.collier@staffordshire.gov.uk

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